Privacy Policy

The short version

No cookies. No tracking. Nothing sold.

This website sets no cookies, runs no analytics, and carries no advertising or social media trackers. We collect information only when you deliberately send it to us using a form on this site, or when you call, text or email us.

We never sell your information, and we never share mobile numbers or SMS consent with anyone for their own marketing. The detail below explains the rest.

Section 1

Who we are

GND Digital ("we", "us", "our") builds websites and lead-response systems for marine detailing and home service businesses. We are based at Western Main Road, Grand Mal, Grenada, and we serve customers primarily in the United States.

We are the data controller for information collected through this website. For any privacy question, or to exercise any right described here, contact info@gnddigital.com.

Section 2

What we collect

Information you give us

When you submit an enquiry form we collect the details you enter. Depending on the form that is typically your name, email address, mobile number, the web address of your business, and anything you write in the message field.

Information collected automatically with your enquiry

When you submit a form we also record which page you submitted it from, the website that referred you (if any), and any campaign parameters in the link you arrived on. We use this only to understand which of our pages are useful. It is attached to your enquiry and is not used to build a profile of you or to track you across other websites.

Information you give us by phone, text or email

If you call, text or email us we keep the content of that conversation and your contact details so we can respond and keep a record of what was discussed.

Fonts

This site loads typefaces from Google Fonts. Doing so means your browser requests files from Google's servers, and Google receives your IP address as part of that request. We receive nothing from it. If you would rather avoid this, most browsers and privacy extensions can block third-party font requests, and the site remains fully readable without them.

What we do not collect

We do not set cookies. We do not run analytics. We do not use advertising pixels, session recording, heatmaps or social media trackers. We do not buy contact data, and we do not collect anything about you unless you send it to us.

Section 3

Mobile numbers and SMS

This section explains exactly how we handle phone numbers and text-message consent.

We never share your mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we use your number

If you give us your mobile number in an enquiry, we may contact you by phone or text about that enquiry — for example to answer your question, send something you asked for, or arrange a call.

Separately, you may choose to opt in to marketing messages by ticking the consent box on our forms. That box is always optional and is never ticked for you. You do not need to agree to marketing messages in order to work with us or to receive a reply to your enquiry.

Message frequency and cost

Message frequency varies. Message and data rates may apply, depending on your carrier and plan. We do not charge you for messages.

Stopping messages

Reply STOP to any message to opt out. You will receive one confirmation and then no further messages. Reply HELP for help, or contact us at info@gnddigital.com or +1 754‑220‑4626.

What we record about consent

When you opt in we record the date and time, the exact wording shown to you, and the page you opted in from, so that we can demonstrate how consent was given. We keep that record for as long as we hold your number and for a reasonable period afterwards.

Section 4

How we use and share information

How we use it

To reply to your enquiry, to provide and support the services you buy from us, to send service messages about your account, to keep our own records, and to send marketing messages where you have opted in.

Who we share it with

We use a small number of service providers to run the business, and they only receive what they need to do their job:

— Relay, our own customer relationship platform at relay.gnddigital.com, which stores enquiries and customer records.
— Hosting and email providers, who transmit and store this website and our correspondence.
— Telephony and messaging providers, who carry calls and text messages.

We do not sell personal information, we do not rent or trade contact lists, and we do not share information for anyone else's marketing. We may disclose information if we are legally required to, or to protect our rights or the safety of others.

How long we keep it

Enquiries that do not become customers are kept for up to twenty-four months and then deleted. Customer records are kept for the life of the account and for seven years afterwards, so we can meet tax and accounting obligations. Opt-out records are kept indefinitely, because we need them to make sure we do not message you again.

Section 5

Your rights

Whoever and wherever you are, you can ask us to show you what we hold about you, correct it, delete it, or stop using it for marketing. Email info@gnddigital.com and we will respond within thirty days. We will not charge you, and we will not treat you differently for asking.

If you are in California

Under the CCPA and CPRA you have the right to know what personal information we collect and how we use it, to request deletion, to correct inaccurate information, and to opt out of the sale or sharing of personal information. We do not sell or share personal information as those terms are defined under California law, so there is nothing to opt out of, but the right to know and to delete applies and you can exercise it at the address above.

If you are in the EU or UK

We rely on your consent for marketing messages, on the necessity of performing a contract for customer records, and on our legitimate interest in responding to enquiries. You can withdraw consent at any time and you have the right to complain to your local supervisory authority.

International transfer

We operate from Grenada and our providers may store data in the United States and elsewhere. By sending us your information you understand it will be processed outside your country of residence.

Section 6

Security, children and changes

Security

This site is served over HTTPS and form submissions are encrypted in transit. Access to customer records is restricted and protected by strong authentication. No system is perfectly secure, and we cannot guarantee absolute security, but we take it seriously and we will tell you promptly if something goes wrong that affects you.

Children

Our services are for businesses. We do not knowingly collect information from anyone under 16. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

If we change this policy we will update the date at the top of the page. If the change materially affects how we use information you have already given us, we will contact you directly.

Contact

GND Digital, Western Main Road, Grand Mal, Grenada.
info@gnddigital.com · +1 754‑220‑4626