Terms of Service

The short version

Month to month. Leave whenever.

There is no contract and no minimum term. Your domain and your content are always yours. The website build itself is part of the subscription, so it comes down if you stop paying — that is the trade that keeps you from paying five figures on day one. If you would rather own the build outright, say so and we will quote it that way.

Everything below is the detail behind that.

Section 1

Who we are and what these terms cover

These terms are an agreement between you and GND Digital, of Western Main Road, Grand Mal, Grenada. They apply when you buy any service from us: a website, a Relay subscription, search and Google Business Profile work, or any combination of those.

By subscribing to a plan or asking us to begin work, you agree to these terms. If you are agreeing on behalf of a business, you confirm you are authorised to do so.

Section 2

Plans, billing and cancellation

Subscription

Our plans are monthly and recurring. Your first payment is taken when work begins, and on the same day each month afterwards until you cancel. Prices are in US dollars and exclude any taxes that may apply where you are.

Founding rate

Where we have offered you a founding rate, that rate is held for as long as your subscription runs without interruption. If you cancel and later return, the rate in force at that time applies.

Price changes

We may change plan prices, but not for you mid-subscription without telling you first. Existing customers get at least thirty days' notice, and you can cancel before the change takes effect.

Cancelling

Cancel any time by emailing info@gnddigital.com. Your service runs to the end of the month you have paid for and is not renewed. We do not pro-rate part months, and monthly fees already paid are not refundable.

Late or failed payment

If a payment fails we will tell you and try again. If a subscription remains unpaid for fourteen days we may suspend the service, and after thirty days we may take the site offline and close the account.

Pausing

Seasonal businesses can move to a lower plan for quiet months rather than cancelling. Ask us and we will arrange it.

Section 3

What we do, and what you do

What we provide

The services described on your plan: building and hosting your website, connecting it to Relay, and any search or content work included at your tier. Content updates are included up to the number stated on your plan; work beyond that is quoted separately.

Timelines

We aim to have a new site live in about ten working days from receiving your photos and content. That depends on you getting material to us and reviewing the draft. Where a delay is on your side, the timeline moves accordingly.

What you provide

Photographs, business details, service and pricing information, and prompt answers when we ask. You confirm that anything you send us is accurate, and that you own it or have permission to use it. You give us permission to use that material to build and run your site, and to show the finished work in our portfolio unless you ask us not to.

Acceptable use

You agree not to use our services for anything unlawful, misleading or harmful, and not to send messages through Relay to people who have not consented to receive them. You are responsible for your own compliance with the rules governing calls and text messages in the places you operate, including obtaining and recording valid consent.

Section 4

Ownership

What is always yours

Your domain name, your photographs, your written content, your logo, your customer records and your leads. All of it. We will export your customer data and hand over your content whenever you ask, during the subscription or after it ends.

What is licensed to you

The website build itself — our templates, code, design system and the scroll-sequence engine — remains ours. While you subscribe, you have a licence to use it for your business. When the subscription ends, that licence ends and the site is taken offline.

Buying it outright

If you would rather own the build, we will quote you a one-off figure to transfer it. Ask at any point, including after you have been subscribed for a while.

Section 5

What we don't promise

Results

We do not guarantee rankings, traffic, lead volume or revenue. Search engines, competitors and markets are outside our control, and anyone promising a specific position on a competitive term is guessing. We will tell you honestly what we think is achievable and what we are seeing.

Availability

We aim to keep your site and Relay running continuously, but we do not guarantee uninterrupted service. Hosting, telephony and messaging depend on third-party providers, and carriers may filter or delay messages for reasons outside our control.

Third-party services

Google, your telephone carrier, your payment processor and our hosting providers each have their own terms, and we are not responsible for their acts or omissions.

Liability

To the fullest extent the law allows, our total liability to you for any claim connected to these services is limited to the amount you paid us in the three months before the claim arose. We are not liable for lost profits, lost business or indirect losses. Nothing here limits liability for fraud, or for anything that cannot lawfully be limited.

Section 6

The rest

Privacy

How we handle your information is set out in our Privacy Policy, which forms part of these terms.

Changes to these terms

We may update these terms. If a change materially affects you we will give at least thirty days' notice by email, and you may cancel before it takes effect. The date at the top of this page shows when it was last revised.

Ending the agreement

Either of us may end it. You can cancel at any time. We may end it with thirty days' notice, or immediately if these terms are seriously breached — and we will still hand over your content and data.

Governing law

These terms are governed by the laws of Grenada, and the courts of Grenada have jurisdiction over any dispute. If any part of these terms is found unenforceable, the rest continues to apply.

Contact

GND Digital, Western Main Road, Grand Mal, Grenada.
info@gnddigital.com · +1 754‑220‑4626